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Space Mouse Issues
Posted: Mon Dec 11, 2023 5:33 pm
by SPerman
Does anyone else have issues with their 3dconnexion space mouse? About once a month mine goes black, and the only solution is to physically unplug it from the computer. Shut downs and reboots have no effect.
Re: Space Mouse Issues
Posted: Mon Dec 11, 2023 8:12 pm
by MattW
The screen goes black or the device is unresponsive? I seem to recall my screen occasionally going out, but I don't use the screen much and haven't seen that in a while. Space Pilot pro, not Space Mouse.
Re: Space Mouse Issues
Posted: Tue Dec 12, 2023 7:46 am
by SPerman
I've seen both. I've had the screen go black and the unit still be functional, and I've had the screen go black and it be non-responsive. I am using the Space Mouse Enterprise.
Re: Space Mouse Issues
Posted: Tue Dec 12, 2023 8:33 am
by Glenn Schroeder
SpaceMouse Pro here. Occasionally I have to unplug it and plug it back in, but far less than monthly. I think it's happened twice.
Re: Space Mouse Issues
Posted: Tue Dec 12, 2023 10:15 am
by bnemec
Did you check the display driver?
Re: Space Mouse Issues
Posted: Thu Dec 14, 2023 11:16 am
by Frederick_Law
Plug direct to the computer. In the fastest USB port.
Don't use USB hub with another mouse or keyboard.
Get a high speed, powered hub if you need to.
Space Navigator and 15 button mouse barely work together on a USB3 hub.
Re: Space Mouse Issues
Posted: Thu Dec 14, 2023 2:01 pm
by SPerman
It is plugged directly into a blue USB on the back of the computer.